Your tables
fill themselves.fill themselves.
Auto-respond to reservation enquiries, take orders via WhatsApp, send day-before reminders, and never lose a booking to slow follow-up.
Table Reservations
Tonight's floor
WhatsApp · Live
Hi, table for 4 tonight at 7:30pm?
Built for every f&b workflow.
Dine-in Reservations
Customer enquires
Guest messages via WhatsApp asking about availability, menu, or specials.
AI shows menu & availability
AI shares tonight's menu, checks open tables, and suggests the best seating time.
Table reserved
Slot locked, confirmation sent with table number, time, and any dietary notes.
Day-before reminder
Automated nudge fires 24 hours before — cuts no-shows by 40%.
Delivery & Takeaway
Order via WhatsApp
Customer sends a message — "I want to order for delivery" — and the flow begins.
AI confirms menu items
AI walks through the menu, handles substitutions, allergies, and portion sizes.
Payment link sent
Auto-generated invoice with itemised total. One-tap payment in chat.
Order in your inbox
Payment confirmed. Order flows to your Raion inbox, ready for kitchen staff to prep and riders to dispatch.
Catering & Events
Event enquiry lands
Corporate lunch, birthday, wedding — enquiry comes in via WhatsApp or ads.
AI collects date/pax/budget
Structured questions capture event date, headcount, budget range, and dietary needs.
Custom menu proposed
AI generates a tailored menu package based on budget and preferences.
Deposit collected
Payment link sent, deposit confirmed, event locked into the calendar.
From menu to order. All in chat.
Customers browse the menu, AI suggests dishes, and the order summary generates itself.
Group Dinner Order
via WhatsApp · AI handling
Order Summary
Auto-generated from chat
Waiting for order...
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Average reply time
AI replies in seconds
0×
More reservations
Auto-booking + instant confirmation
0%
Less no-shows
Day-before reminders on autopilot
0%
Official WhatsApp API
Meta-approved Business API — compliant by design
Frequently Asked Questions
Everything you need to know about Raion for food & beverage.
Upload your menu and pricing as a PDF or spreadsheet. Update it anytime — the AI picks up the new version within minutes. Perfect for daily specials, seasonal menus, Ramadan sets, or mid-service price tweaks. No engineering work needed.
Yes. Each outlet gets its own workspace with separate menus, tables, and staff routing. Headquarters sees a unified dashboard across all branches with consolidated analytics.
Most restaurants are live within a day. Connect your WhatsApp Business number, upload your menu, configure your table calendar and operating hours — and you're taking bookings by dinner service.
Tag menu items with allergens (gluten, nuts, shellfish, etc.) and dietary labels (halal, vegetarian, vegan). When a customer mentions restrictions, the AI filters recommendations automatically.
The AI handles high-volume peaks — dozens of customers messaging at the same time. Every customer gets a reply in under 2 minutes. Your staff only step in for edge cases the AI flags.
From the blog
F&B insights & guides
How to Run Mooncake Pre-Orders on WhatsApp
A step-by-step WhatsApp workflow for bakeries to collect mooncake deposits, track flavors by delivery date, and stop losing orders in chat history.
Multi-Outlet F&B Chains: One WhatsApp Number, Not Five
Most F&B chains give every outlet its own WhatsApp number. Here's why that habit quietly costs reviews, ad spend, and bookings — and what to do instead.
Restaurants: Your Regulars Drive 80% of Profit — But You're Not Tracking Them
Most restaurants spend their marketing on attracting new diners while quietly losing the regulars who actually pay the bills. Here's the simple operational shift that builds a tracked, growing regulars list.