Integrated with
Everything You Need,
All in One Screen.
Social Lead Capture
Leads · This Month
3,688
78% of monthly target
Permissions
New Lead · Facebook
Ahmad Firdaus
Lead Assignment
Duty Scheduler
4,200
messages sent
Open Rate
90%
Reply Rate
64%
AI Auto-Label
Activetagged in 0.4s
Top Agents Today
Inbox · Right Now
23
active
4
waiting
Follow-Up Sequence
CRM Pipeline
AI Summary
New"High-intent buyer, KLCC condos, RM1.5-2M budget. Prefers weekend viewings."
What You Get Inside Raion.
Aisha Rahman
+60 12 345 6789
AI Chatbot
Handles complex queries, closes deals
Train your chatbot on your listings, FAQs, and pricing. It handles objections, qualifies buyers, and hands off seamlessly to a human when needed.
80%
Resolved by AI
5 min
To train
Zero
Missed follow-ups
- Upload listings, FAQs, or pricing docs to train
- Handles objections and pricing questions
- Full context handed off to human agent
Aisha Rahman
+60 12 345 6789
Platform Feature
AI Chatbot
Handles complex queries, closes deals
Train your chatbot on your listings, FAQs, and pricing. It handles objections, qualifies buyers, and hands off seamlessly to a human when needed.
80%
Resolved by AI
5 min
To train
Zero
Missed follow-ups
- Upload listings, FAQs, or pricing docs to train
- Handles objections and pricing questions
- Full context handed off to human agent
One Platform for Every Conversation.
AI FAQ Match
Knowledge base lookup in real-time
Auto-Replied
Accurate answer sent instantly
Satisfied Check
AI reads sentiment of reply
Agent Steps In
Only if AI cannot fully resolve
Answer Everything, Instantly
AI matches every question to your knowledge base, replies in seconds, and escalates only when it can't resolve.
“What are your pricing plans? Is there a free trial available?”
FAQs resolved without agent
fully automated
FAQs resolved without agent
fully automated
Answer Everything, Instantly
AI matches every question to your knowledge base, replies in seconds, and escalates only when it can't resolve.
“What are your pricing plans? Is there a free trial available?”
AI FAQ Match
Knowledge base lookup in real-time
Auto-Replied
Accurate answer sent instantly
Satisfied Check
AI reads sentiment of reply
Agent Steps In
Only if AI cannot fully resolve
FAQs resolved without agent
fully automated
Turn Enquiries Into Revenue
AI qualifies instantly, routes to the best agent, and follows up automatically — so no lead slips away.
“Hi, I'm interested in your package. What are the pricing options?”
AI Qualifies
Scores hot / warm / cold in < 2s
Smart Route
Assigned by skill & availability
Agent Closes
Full context, no repeat questions
Follow-Up Seq.
Day 1 · 3 · 7 · auto-rescheduled
Deal Closed
CRM updated, referral triggered
Avg. time to first reply
vs 4.5 hrs industry avg
Bookings That Never Sleep
AI collects details, checks availability, confirms instantly, and sends automatic reminders — zero manual work.
“Can I book a property viewing this Saturday at 11am? Unit 8A please.”
AI Collects Info
Date, time, unit, pax — all via WA
Slot Confirmed
Calendar synced, conflict-free
WA Confirmation
Sent with map & agent contact
Auto Reminders
24h + 1h before appointment
Post-Visit Follow-up
Review prompt + rebook link
No-show reduction
with automated reminders
Resolve Before It Escalates
Every complaint gets an instant empathetic acknowledgement, priority routing, and automatic CSAT follow-up.
“I've been waiting 3 days and still no reply. This is very disappointing.”
AI Acknowledges
Empathy message in 2s, log created
Priority Assigned
Flagged to support team immediately
Issue Resolved
Solution sent, ticket closed
CSAT Requested
Auto-rating WA message sent
Customer satisfaction
avg. CSAT after Raion
Keep Customers Coming Back
AI handles post-sale enquiries, warranty checks, feedback collection, and triggers referral campaigns automatically.
“Hi, I bought Unit 8A last month — is my warranty claim still valid?”
AI Responds
Warranty & policy lookup instant
Issue Resolved
Claim submitted or info sent
Feedback Collected
Auto-rating request via WA
Referral Triggered
Happy customer → referral campaign
Repeat customer rate
with automated follow-up
Never Lose a Booking
Automated reminders 24h and 1h before, instant rescheduling if cancelled, and no-show follow-up.
“Just checking — is my appointment for tomorrow still confirmed?”
24h Reminder
Sent with date, time & location
1h Reminder
Final confirmation request
Reschedule
One-tap rebook if cancelled
No-Show Follow-up
Auto message to rebook
No-show reduction
with automated reminders
Welcome Every Customer Right
Automated welcome sequences, setup guides, and check-ins to ensure every new customer gets started smoothly.
“Hi, I just signed up. What do I do next?”
Welcome Message
Instant greeting + next steps
Setup Guide
Step-by-step walkthrough sent
Check-In
Day 3 follow-up: need help?
First Review
Auto-ask for feedback after setup
Onboarding completion
vs 60% manual
0%
Faster Response
AI-powered first contact in under 2s
0+
Active Users
Trusted across Malaysia
0%
Productivity Boost
More closing time, less admin
0x
Lead Conversion
Smart nurturing that converts
Built for Your Industry
Real Results
"Raion CRM transformed our client relationships. Lead conversion increased significantly with the AI automation. We used to miss leads all the time — now every enquiry is captured and replied to instantly."
"Managing campaigns is now seamless. Our team productivity skyrocketed, and client satisfaction is at peak. The automated follow-up sequences alone saved us at least 20 hours a week in manual outreach."
"The AI features are game-changing. We can focus entirely on building client relationships while automation handles the rest. Viewing bookings are up 3x compared to last quarter."
"Powerful analytics and seamless lead tracking have revolutionized our workflow. No opportunity slips through anymore. Every agent is accountable and every campaign is measurable."
"Service reminder automations have completely changed our workshop capacity. No-shows dropped from 22% to under 5% in the first month. The ROI is undeniable."
"Customers can now book a table at midnight and get instant confirmation. We've seen a 40% increase in weekend bookings since going live. Our front-of-house team is finally stress-free during peak hours."
"The post-viewing WhatsApp follow-up sequence is brilliant. Leads that went cold after a viewing are now converting at 28% with the 7-day nurture. It runs completely on autopilot."
"Our trial class bookings tripled after setting up the WhatsApp chatbot. Parents get an instant reply at any hour, and our counsellors only step in to close — not to answer the same FAQs 50 times a day."
"Member retention used to be our biggest headache. Now Raion auto-sends expiry reminders, renewal offers, and re-engagement messages. Our churn rate is down 25% year-on-year."
"We manage 30+ client accounts through Raion HUB with one team. Separate workspaces, role-based access, and unified reporting made it possible to scale without hiring more account managers."
"Quote follow-ups used to fall through the cracks. Now every prospect gets a WhatsApp follow-up at day 2, day 5, and day 10 automatically. Our quote acceptance rate went up 40% in 3 months."
"Field service dispatch used to take 30 minutes per job. Now Raion routes the booking to the nearest available cleaner automatically. Customers love the instant confirmation and ETA updates on WhatsApp."
"Raion CRM transformed our client relationships. Lead conversion increased significantly with the AI automation. We used to miss leads all the time — now every enquiry is captured and replied to instantly."
"Managing campaigns is now seamless. Our team productivity skyrocketed, and client satisfaction is at peak. The automated follow-up sequences alone saved us at least 20 hours a week in manual outreach."
"The AI features are game-changing. We can focus entirely on building client relationships while automation handles the rest. Viewing bookings are up 3x compared to last quarter."
"Powerful analytics and seamless lead tracking have revolutionized our workflow. No opportunity slips through anymore. Every agent is accountable and every campaign is measurable."
"Service reminder automations have completely changed our workshop capacity. No-shows dropped from 22% to under 5% in the first month. The ROI is undeniable."
"Customers can now book a table at midnight and get instant confirmation. We've seen a 40% increase in weekend bookings since going live. Our front-of-house team is finally stress-free during peak hours."
"The post-viewing WhatsApp follow-up sequence is brilliant. Leads that went cold after a viewing are now converting at 28% with the 7-day nurture. It runs completely on autopilot."
"Our trial class bookings tripled after setting up the WhatsApp chatbot. Parents get an instant reply at any hour, and our counsellors only step in to close — not to answer the same FAQs 50 times a day."
"Member retention used to be our biggest headache. Now Raion auto-sends expiry reminders, renewal offers, and re-engagement messages. Our churn rate is down 25% year-on-year."
"We manage 30+ client accounts through Raion HUB with one team. Separate workspaces, role-based access, and unified reporting made it possible to scale without hiring more account managers."
"Quote follow-ups used to fall through the cracks. Now every prospect gets a WhatsApp follow-up at day 2, day 5, and day 10 automatically. Our quote acceptance rate went up 40% in 3 months."
"Field service dispatch used to take 30 minutes per job. Now Raion routes the booking to the nearest available cleaner automatically. Customers love the instant confirmation and ETA updates on WhatsApp."
"Field service dispatch used to take 30 minutes per job. Now Raion routes the booking to the nearest available cleaner automatically. Customers love the instant confirmation and ETA updates on WhatsApp."
"Quote follow-ups used to fall through the cracks. Now every prospect gets a WhatsApp follow-up at day 2, day 5, and day 10 automatically. Our quote acceptance rate went up 40% in 3 months."
"We manage 30+ client accounts through Raion HUB with one team. Separate workspaces, role-based access, and unified reporting made it possible to scale without hiring more account managers."
"Member retention used to be our biggest headache. Now Raion auto-sends expiry reminders, renewal offers, and re-engagement messages. Our churn rate is down 25% year-on-year."
"Our trial class bookings tripled after setting up the WhatsApp chatbot. Parents get an instant reply at any hour, and our counsellors only step in to close — not to answer the same FAQs 50 times a day."
"The post-viewing WhatsApp follow-up sequence is brilliant. Leads that went cold after a viewing are now converting at 28% with the 7-day nurture. It runs completely on autopilot."
"Customers can now book a table at midnight and get instant confirmation. We've seen a 40% increase in weekend bookings since going live. Our front-of-house team is finally stress-free during peak hours."
"Service reminder automations have completely changed our workshop capacity. No-shows dropped from 22% to under 5% in the first month. The ROI is undeniable."
"Powerful analytics and seamless lead tracking have revolutionized our workflow. No opportunity slips through anymore. Every agent is accountable and every campaign is measurable."
"The AI features are game-changing. We can focus entirely on building client relationships while automation handles the rest. Viewing bookings are up 3x compared to last quarter."
"Managing campaigns is now seamless. Our team productivity skyrocketed, and client satisfaction is at peak. The automated follow-up sequences alone saved us at least 20 hours a week in manual outreach."
"Raion CRM transformed our client relationships. Lead conversion increased significantly with the AI automation. We used to miss leads all the time — now every enquiry is captured and replied to instantly."
"Field service dispatch used to take 30 minutes per job. Now Raion routes the booking to the nearest available cleaner automatically. Customers love the instant confirmation and ETA updates on WhatsApp."
"Quote follow-ups used to fall through the cracks. Now every prospect gets a WhatsApp follow-up at day 2, day 5, and day 10 automatically. Our quote acceptance rate went up 40% in 3 months."
"We manage 30+ client accounts through Raion HUB with one team. Separate workspaces, role-based access, and unified reporting made it possible to scale without hiring more account managers."
"Member retention used to be our biggest headache. Now Raion auto-sends expiry reminders, renewal offers, and re-engagement messages. Our churn rate is down 25% year-on-year."
"Our trial class bookings tripled after setting up the WhatsApp chatbot. Parents get an instant reply at any hour, and our counsellors only step in to close — not to answer the same FAQs 50 times a day."
"The post-viewing WhatsApp follow-up sequence is brilliant. Leads that went cold after a viewing are now converting at 28% with the 7-day nurture. It runs completely on autopilot."
"Customers can now book a table at midnight and get instant confirmation. We've seen a 40% increase in weekend bookings since going live. Our front-of-house team is finally stress-free during peak hours."
"Service reminder automations have completely changed our workshop capacity. No-shows dropped from 22% to under 5% in the first month. The ROI is undeniable."
"Powerful analytics and seamless lead tracking have revolutionized our workflow. No opportunity slips through anymore. Every agent is accountable and every campaign is measurable."
"The AI features are game-changing. We can focus entirely on building client relationships while automation handles the rest. Viewing bookings are up 3x compared to last quarter."
"Managing campaigns is now seamless. Our team productivity skyrocketed, and client satisfaction is at peak. The automated follow-up sequences alone saved us at least 20 hours a week in manual outreach."
"Raion CRM transformed our client relationships. Lead conversion increased significantly with the AI automation. We used to miss leads all the time — now every enquiry is captured and replied to instantly."
