You're on a job.
AI's taking bookings.AI's taking bookings.
AI answers pricing and availability, auto-labels every enquiry, and assigns to whoever's on duty — so your team books more without being glued to the phone.
Live Inbox
AI handling
Sarah · 3-room cleaning, Bangsar this Saturday?
Sure! 3BR is RM 180. Sat 10am or 2pm?
Ahmad · AC not cold, makes noise. PJ area.
AC Service · PJ · Assigned to T2
Mei Ling · How much deep clean 1500sqft house?
Deep clean 1500sqft is RM 350. When works for you?
Lisa · Move-out cleaning next Friday?
AI typing
Built for every home services workflow.
Service Requests
Customer asks the usual
"How much for 3-room cleaning?", "Do you cover Bangsar?", "Available this Saturday?" — the same questions, all day.
AI answers instantly
Pricing from your rate card, area coverage check, availability confirmed — all within seconds, no copy-pasting.
Auto-labelled
AI tags the enquiry by service type, area, and urgency. Fields updated in the CRM automatically.
Assigned to on-duty team
Based on the labels, AI assigns to whoever's on duty for that area and service. Confirmation sent to the customer.
Recurring Plans
Customer wants a regular plan
Weekly office clean, monthly home deep clean, quarterly AC service — customer picks the frequency.
Schedule set
Every Monday 10am, first Saturday of the month, fortnightly — saved as a recurring sequence.
Auto-reminder before each visit
Customer gets a WhatsApp nudge 3 days and 1 day before. One-tap to confirm or reschedule.
Team member assigned
On-duty team member for that area gets the job. Customer confirms, everyone shows up prepared.
Team & Scheduling
Set who's on duty
Toggle team members on or off shift. AI only assigns jobs to people who are actually working today.
Check anyone's calendar
See bookings, gaps, and availability per team member. Know instantly who has capacity.
AI assigns based on availability
New enquiry comes in → AI checks who's on duty, matches by service type and area, assigns automatically.
Reassign if needed
Team member calls in sick? Move their jobs to someone else. Customer gets notified automatically.
Who's working. What's booked.
On-duty team members, their calendars, and today's assignments — all in one view.
Duty Scheduler
Today · 3 on duty
Cleaner
3 jobs today
3BR clean · Damansara
Deep clean · PJ
Spring clean · Subang
AC Tech
2 jobs today
AC service · Bangsar
Compressor check · Cheras
Cleaner
3 jobs today
Move-out clean · KL
Office clean · Damansara
Post-reno clean · PJ
<0s
Auto-labelled & assigned
Service type + area tagged, right person gets it
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Repeated answers
AI handles the same questions for you
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Inbox for everything
WhatsApp, ads, website — all in one place
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Always answering
Even when your whole team is on a job
Frequently Asked Questions
Everything you need to know about Raion for home services.
Yes. Upload your rate card, service areas, and availability rules. The AI answers "how much for 3-room cleaning?" or "do you cover Bangsar?" instantly — with your actual pricing. No more typing the same reply 50 times a day.
You preset rules based on CRM fields. When AI labels a lead as 'cleaning' + 'Bangsar', it auto-assigns to whoever you've set for that service type and area — and only if they're on duty. All based on fields the AI tags during the conversation.
Yes. The duty scheduler shows who's working today. Each team member has their own calendar, so AI only assigns to people who are actually available — not off-duty or fully booked.
Yes. Each service type has its own AI script, pricing, and assignment rules. Customer asks about cleaning → cleaning team. Asks about AC → AC team. All from one inbox, all auto-sorted.
Yes. Full mobile access — team members see their assigned jobs, respond to customers, and update job status, all from their phone. No desktop required.